The Business Value of Design

How do the best design performers increase their revenues and shareholder returns at nearly twice the rate of their industry counterparts? We all know examples of bad product and service design. The USB plug (always lucky on the third try). The...

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Why You Hate Work

Editors’ note: We hope you’re not totally miserable at the office tomorrow, but if you are, here’s one article from the archives that may explain why. The way we’re working isn’t working. Even if you’re lucky enough to have a...

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